At Sérénité by Ana Maria, every product is carefully chosen and shipped with attention to detail. Our aim is to ensure you are delighted with your purchase from the moment it arrives.

Our Policy

Because we order directly from Italy and manage the entire process ourselves here in Cyprus, we are unable to accept traditional returns or process standard refunds. Sending items back to our supplier is not practical for our small business model.

If Something Isn’t Right

If there’s any issue with your order, please contact us right away. We genuinely care about your experience and will work with you to find a fair solution — whether that’s a replacement, a discount on a future order, or another thoughtful resolution.

Our goal is your complete satisfaction, and we will do our best to make it right — without asking you to send the product back.

Thank you for supporting our small business in Cyprus. Your trust means the world to us.