Welcome to Sérénité by Ana Maria. By accessing our site or placing an order, you agree to comply with the terms outlined below.

1. About Us

Sérénité by Ana Maria is a small, Cyprus-based business offering premium Italian-made fragrances, wellness, and home care products. All orders are handled with personal care and dedication.

2. Orders & Fulfilment

We process orders once per week and submit them to our suppliers in Italy. This helps reduce shipping costs and offer the best value to our customers. Please allow 7–15 business days for products to arrive in Cyprus before local delivery.

3. Shipping

Orders within Cyprus are delivered via BoxNow. International delivery may be available depending on feasibility. Shipping costs and delivery times will be confirmed before dispatch.

4. Pricing

All prices are shown in EUR (€) and may change without prior notice. We reserve the right to correct any pricing errors on the website at any time.

5. Returns & Refunds

Due to our sourcing process, we cannot accept returns or offer refunds. However, if you encounter any issue with your order, we will work with you to find a fair and satisfactory solution. Please reach out through our Contact page.

6. Product Information

We strive to provide accurate descriptions and stock information. However, all details are subject to change, and we are not liable for minor inaccuracies or temporary unavailability.

7. Personal Data

Your personal information is handled according to our Privacy Policy.

8. Contact

For any questions regarding these Terms & Conditions, please use our Contact form.

Last updated: August 6, 2025